Reviews

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Susan R profile picture
Susan R
Verified
Great way to see St. Lucia’s beautiful views and have fun at the same time! My husband and I did the e-bike tour today. It was a great way to see the northern island. Our main hosts Ron and Pierre were awesome at ensuring our safety while also making sure we saw the best views in St. Lucia. We would do it again and highly recommend it.
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Travelrg profile picture
Travelrg
Verified
Five stars for a fun-filled and beautifully scenic day. Kernell arrived on time, was a confident smooth driver. Fun conversations made the tour so enjoyable . He toured us to the Pitons, the volcano, the botanical gardens and stopped for a lovely seaside lunch in quaint Soufrière. The roadway climbs and winds, none of got car sick :)
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Anya P profile picture
Anya P
Verified
Great way to see the island! This was perfect! We wanted to get out of our resort and see some of the tourist attractions. We spent 4 hours driving around the island with our amazing guide, Justina. The itinerary was super customizable and we told her what we’d like to do and she offered some suggestions too.
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Thomas H profile picture
Thomas H
Verified
Great experience Great way to see the island on your terms without the crazy expense of nexus or being smashed in a bus with 20 other people. Justina was our driver. Arrived early, shared tons of information about the island, took us all the off the path places we wanted to go. She was amazing!
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JennyC profile picture
JennyC
Verified
E-bike Saint Lucia tour This is a fantastic way to spend a few hours exploring the northern end of Saint Lucia! We took this tour from our cruise port in Castries. Paolo was very easy to work with and quick to respond to questions. They picked us up at the port for a comfortable 20 minute ride to the e-bike shop where we started our tour. You see many of the beautiful sites in Saint Lucia including some of the most beautiful beaches and resort areas as well as some of the living styles of Saint Lucians. You do not see the pitons. The ride was somewhat hilly however it was a breeze with the e-bikes. The e-bikes were high quality, easy to use, and beginner friendly. We felt very safe and had a great time with our tour guides Raheem and Damien. Would 100% recommend.
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jeff197025 profile picture
jeff197025
Verified
Great Experience Private Tour Customized to how we wanted it We hired St Lu for a private day tour, our driver was very knowledgeable and took us to the destinations we wanted to hit including Sugar Beach, Tet paul trail and a couple of water falls, it's very easy to keep busy, we were picked up at Coconut Bay, which is about 45 minutes away from the activities we wanted to do.
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Hannah N profile picture
Hannah N
Verified
You’ll be glad you booked this! My husband and I did a private tour with Javan. We were on a cruise and only had one day in St. Lucia, and we wanted to make the most of it. It ended up being our favorite stop. The scenery is just breathtaking. Javan was flexible and knowledgeable and helped us to customize our plan for the day based on what we most wanted to see and how much time we had. The vehicle was cool and comfortable, and Javan ensured we saw a lot while still keeping the vibe fun and relaxed. We definitely recommend this as a way to see the beauty of St. Lucia!
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Max M profile picture
Max M
Verified
Unhappy with treatment of us due to our illness and cancellation of trip My wife and I got ill and requested a refund. We used the same company the next day for another excursion and explained the unavoidable situation. But we still have not received our refund. If we do not receive our refund, we recommend against using this provider ever again. This is rigorous hike. If one is ill, one cannot go on the hike and they operator knows that.
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Roman L profile picture
Roman L
Verified
Great private tour Herman was a great driver/guide. He arrives on time, was knowledgeable about the island history, and customized our tour to what was interesting to us.
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charlesj profile picture
charlesj
Verified
Avoid this DANGEROUS rip-off company Avoid this DANGEROUS, rip-off company. I booked a 4-6 hour private tour of St. Lucia. We paid $865.00 for 8 people. I expected a knowledgeable tour guide that would tell us about the island as well as show us the sights. I expected the guide to be able to create a tour for us when given our interests as he should know what was reasonable to accomplish within our time frame. What we got was a dangerous, life threatening drive up and down a mountain with no "TOUR". Our driver took us to some sight seeing overlooks and then asked us what we wanted to do next. He did not know admission prices or any specifics about the places he drove us to. We do not know the island which is why we booked the tour. He did not give us any information about the island or the sights. He drove extremely fast around hairpin turns and tailgated continuously. But the most dangerous part of the trip was when he thought he had a flat tire. He checked and said it was not flat. He began driving again and it still sounded as if the tire was flat. We encouraged him to pull over. He attempted to tighten the lug nuts on the tire with his fingers and then said it was okay. Eventually, with our insistence he realized the lug nuts were stripped. He then took one lug nut off of each of the other tires to put on this one. Again, at our insistence, he tightened them on all four tires with an appropriate tool. We then continued our journey. He maintained a reasonable driving speed for a short period of time and then resumed what felt like a NASCAR race down the mountain. We are so very lucky to have survived this trip. The van could have easily lost a tire and careened off the road and down the mountainside. The haphazard driving was certainly a concern but the company should only provide well maintained and safe vehicles. This was obviously not the case. The company should also only provide well trained guides to give an informative tour not just an expensive, scary and life-threatening ride around the island. This was a complete waste of money and time and could have ended in disaster. DO NOT book this tour!
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Joe Cotton profile picture
Joe Cotton
Trustindex verifies that the original source of the review is Google.
This is our second time booking with St Lu Taxi and Tours. We are very happy with them. We booked with them this month while in port for a day on our RC cruise. Our driver, Javan, was great. We were able to do everything we wanted and had a wonderful lunch in Soufriere. This company is easy to work with and very responsive. Hope to book with them again!
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Lisa Coe profile picture
Lisa Coe
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We had the most amazing day with Javan!! Best tour guide ever! We laughed as much as enjoyed every view and all of his island knowledge. He was so accommodating and friendly and down to earth. When we visit again we will be asking for Javan!!! He picked us up right at the port and brought us back no issues- so easy and safe!
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Akram Khan profile picture
Akram Khan
Trustindex verifies that the original source of the review is Google.
Excellent service!!! So professional. Highly recommended! We enjoyed our time and the trip was customized to our needs.
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Morgan B profile picture
Morgan B
Trustindex verifies that the original source of the review is Google.
I went to St.Lucia in April 2024 and the lady that picked us up from the airport was absolutely lovely! My problem is in the customer service with booking. Before my trip i had booked a round trip airport shuttle. immediately i realized id made a mistake in the booking and cancelled it and then rebooked it correctly. Now this i acknowledge was my error as it would have been easier to simply contact support to alter the original booking. However, i did contact support to get a refund on the cancelled booking (cancelled well within the time frame allowed). After coming home from my trip there was a seriese of patchy emails with customer service assuring me that i would receive a refund for what was essentially a double charge. It is now September 2024, i have recieved no refund and my emails are no longer being reponded to.
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Cynthia Lewis St Ange profile picture
Cynthia Lewis St Ange
Trustindex verifies that the original source of the review is Google.
Excellent fast and friendly service. They guys there really look after you
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Shaula King profile picture
Shaula King
Trustindex verifies that the original source of the review is Google.
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lori reaksecker profile picture
lori reaksecker
Trustindex verifies that the original source of the review is Google.
Terrible company and service. We booked a private transfer to and from the airport. They picked us up at the airport fine, but completely screwed us over on the return trip to the airport. The driver (Jason) arrived 25 minutes late, stopped by the side of the road to pee, and got us to the airport 10 minutes past our airline check in time. Cost us over $4,000.! *** Update to Sammy's response: First, we did not book the time for pick up, you did! Second, Since you are a taxi and tour company representing your home country why would you not inform your clients that more time will be needed? Third, bottom line is if your driver was not late, and stop for a pee on the side of the road we would have made the airline check-in time, and our flight. The sole reason for missing our flight check-in was you driver being a half hour late! We only missed the check-in time by 10 minutes. Do the math, your driver being late was the whole problem, and reason for our missed flight check-in time. Finally, this case is still going to court, and in the hands of our St. Lucian attorney. This is in no way over!
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Rick Redmond profile picture
Rick Redmond
Trustindex verifies that the original source of the review is Google.
Had a great time with our guide Richard. Clean vehicle, friendly, good driver, and knowledgeable. St Lucia is beautiful and the people are friendly.
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Eric Besunder profile picture
Eric Besunder
Trustindex verifies that the original source of the review is Google.
I booked St. Lu Taxi for a day trip to the Castries for 8 people. Tennison and Nixon were our drivers/guides and they could not have been nicer or more accommodating. From providing useful facts and information about St. Lucia's history and sights, to deftly navigating the winding and elevating roads, they made us feel relaxed and comfortable during our adventure. They even stopped at a grocery store on the way back to our Villa so we could pick up some provisions. If you are looking for safe, clean and friendly transportation while in St. Lucia, make sure to use St. Lu Taxi and ask for Tennison and Nixon!
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Ingrid Anastasiu profile picture
Ingrid Anastasiu
Trustindex verifies that the original source of the review is Google.
Realiable and friendly service. It was a bit rough when booking by phone with Sammy but very friendly after we met. And he came early. Great driver to the airport on our second trip w/ a friendly, knowledgeable, educated driver w/ great english.

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